Customer Care Representative

I am a dedicated and results-driven customer service and Operations manager with over 2 years of experience in delivering exceptional customer support and ensuring client satisfaction. Adept at building strong customer relationships and resolving complex issues efficiently. Proven ability to handle high-volume inquiries while maintaining a positive and professional demeanor. As an operations manager I have had to handle several projects from initiation to completion. I am currently on the journey to get my professional project management certificate. My strategic mindset, keen analytical skills, and ability to translate customer insights into innovative solutions position me to excel in project/product management. Committed to delivering value to both customers and the organization, I am eager to apply my operational expertise to create and manage exceptional products that drive growth and success.