Search results for "customer-service"

A professional with over 14 years of vast experience, on the field and at management level.

I'm a highly motivated individual I possess a National Diploma in Marketing Management with 3 years experience. I've worked at a automotive, IT and accounting industry. I'm a fast learner and willing to learn as well.

Experienced customer executive with years of industry experience overseeing development in the betting industry, deliver exceptional customer service in the betting Industry for business growth Highly efficient personnel driven to contribute and add value to the achievement of the organization goals through excellent team work and also further my professional career. Skilled in planning and managing, Possesses excellent communication skills with effective customer service skills to strike business relationships. Highly organized, adaptable to change, flexible, multitasks and calm with a versatile supervisory skill to take on new roles. I also provide information about products and services, respond to customers complaint and ensuring that the customer's issues are resolved as soon as possible because customer's satisfaction is the ultimate goal for me.

It has been so fantastic, even though that in the beginning of my profession, I found it so difficult but with little naturally personified motivation which ignited my motive towards doing the job in reality but also with less e-mechanism and the joy o found in doing it then, metamorphosed to what I can call EXPERTISE EXPERIENCES In my today's professional responsibilities as a business personnel. In other words, do not never allow persecution, insult, rejection, embarrassment, name callings and frustration in your job lead you to discontinue your passion for the work, rather, do have it in mind that you have a goal, you have drive and motive to be successful in all your ways and pursuit. Learning process isn't an easy task, it consists alot humiliation and disrespectfulness or even insult but all these should be seeing and tools to finish and empower you to face future task and become who you intend to become on that field of yours.

I have ample experience within the operation and customer care and have build teams to service a customer base of more than 20 000 customers. I have a key understanding of Quality assurance, implementing KPIs, and building a team that is highly motivated to reach business goals. I also build reports that will help the exco team understand what is happening in their business and how the company can improve customer experience and culture throughout the organization.

Expert in Microsoft office 365 Technology (Exchange Online, SharePoint Online, Microsoft Teams, One Drive for business, Outlook and Office Business Application). Also Azure Management, Users Identity Management, Windows server, and Azure AD. Vast knowledge of Exchange Online Powershelll, SharePoint Shell, Teams & SFB shell, Azure PowerShell Module. Deep Knowledge of Data lost prevention (DLP).

I am a seasoned Professional with 21+yrs of experience in and as BUSINESS LEADER | RETAIL OPERATIONS | BANKING & B2B PARTNERSHIPS I DIGITAL PAYMENTS | RETAIL AUTOMATION| INTEGRATED POS SOLUTIONS I RELATIONSHIP MANAGEMENT | MERCHANT ACQUISITION I ALLIANCES

My name is Orezimena. I’m from Nigeria and I’ve been a writer/content developer for 4 years now. I graduated from Redeemers University in 2016 with bachelor's degree in English. I conduct a lot of research so I can assert that I'm well informed. I love to put a ton of my emotions, experiences, passions and opinions into what I write. I like being competent enough to make my writing something other people can connect to, or relate with in some way by generalizing the ideas and experiences I'm writing about. I believe I have a powerful relationship with the written word. Simply put, I can write about anything, I only need to read about it if I'm not familiar with a topic. I am happy to send you a few of my works for your review and I hope I get a chance to work with you and show you my expertise.

I am an enthusiastic sales professional who excels at motivating others to achieve record sales volume. I have an insatiable desire to educate customers and build lifetime brand loyalty. I achieve my impressive sales outcomes through methods that are honest and representative of organizational character. Leverages finely honed interpersonal and business communication skill to increase profitability, achieving corporate goals and objectives.

Recognized throughout longstanding career for the ability to develop, implement and manage full-charge, computerized office functions while overseeing multi-faceted office administration procedures

I am an enthusiastic, reliable and hardworking individual who has over 5 years of experience giving professional, efficient and high-quality service to various call center companies. I am skilled in communicating with clients over phone and email. I have experience in Technical IT, live chat Support in bitrix24 and Zendesk and am eager to learn to use any new tools that get the job done well. I meet deadlines and don't make a promise I can't keep. I am a Team Player, but can still steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with.

I'm a young and talented man with over 56 professional certification, I'm willing to take on new challenges and make sure that I deliver the best in it.

I work as a dispute resolution officer, handles customer complaints, and exerts excellent service delivery to our customers. I handle all customers with due diligence and with all form of equality. I always have at the back of my mind that the customer is the reason for the job and not an interruption of it.

I had the privilege of gaining almost (3) years experience, first with the International Institute of Tropical Agriculture (IITA) as an intern with the farm unit, and afterwards in my service year (NYSC) under the monitoring and evaluation unit of the Agricultural Transformation Agenda Phase -1 project (ATASP-1).which furthered my interest in agricultural development and sustainability. I have experience as an area sales supervisor for premier lotto limited, and worked as an administrative/trade assistant to the Group Managing Director Eteleson Industry Limited, learning first hand the how international trade is being carried out with relations to importation of raw materials(chemicals), and finished products. This has further increase my knowledge on trade negotiations, ,funding and clearing of goods and also strategically in business management as I was also responsible for ensuring all aspect of business operation where up and runing if otherwise report to the managing director for immediate action, here I also actively took part in the development of a new product brand for the company, which is currently in the market (Timberlock wood preservative), from conceptualization to all brand designs, to registrations and validations, till the product was finally delivered and marketing operations commenced, all strategies from concpetualization to marketing and sales took less than 12 months, it was intensive work. Am currently freelancing as an agribusiness consultant with Minapro ultra services Limited.

Resarch as been my major area of interest as have carried out researches on education related area, social sciences and computer science as well. Am knowledgeable about socio-economic environment of Nigeria, Ghana, Kenya etc and can also freely on school management, Administration, planning as well as policies formulation with reference to the NPE 2013 standard

As a highly skilled and versatile personnel, I read your posting with interest. My experience aligns well with the qualifications you are seeking at your organization and I am certain I would make valuable contributions to your organization. I am adept in administrative and financial oversight, team building, and revenue generation. Moreover, while my on-the job experience has afforded me a well-rounded skill set, including first-rate analytical and problem solving abilities, I am proficient at meeting or exceeding benchmarks and delivering exceptional results. As a seasoned Project Support Personnel, I understand the importance of optimizing business processes without sacrificing personal connections with employees. I thrive on meeting project deadline and was commended by senior leadership for my ability to ensure adherence to established organizational processes while maintaining a positive and motivating corporate culture. I am energetic, highly motivated and I possess the organizational skills to help keep the department running on a tight schedule. I have the ability to adapt with each project and to make changes where needed to ensure different projects receives the attention it needs to be a success. Highlights of my achievements include: Implemented streamlined administrative procedures and processes. Accurately completed assignments and general duties which increased overall efficiency by 40%. Resolved customers’ complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly. Earned reputation for consistency and timely delivery of work under minimal supervision. I am extremely enthusiastic about your organization focus on modernization and would welcome the opportunity to contribute to your ongoing success.

I have 8 years experience in customer service, business development , learning and development. I currently work as a Quality Asaurance Manager at Bfree where I manage the Quality Assurance team and ensure that client's service standards are met. I am also responsible for determining, negotiating and agreeing on quality procedures, standards and specifications.

Presently working in Nairametrics Financial Advocates Limited as a Marketing Executive. Worked as a relationship Manager in Baines Credit Microfinance Bank. Also worked as a telesales executive in FarmIT Nigeria and Page Financials.

I am experienced in customer relationship management, where I was able to adapt and manage multiple priorities at the same time, all of these make me believe that I would be a strong candidate for the role. As a driven individual who wants to progress, I feel your company is a natural place for a hard-working team player like myself who is fully accountable and resilient. With my present employer, where I have worked for the last four (4) years, I am renowned for being able to motivate, mobilize, and coach my fellow colleagues to meet high-performance standards. I can easily work with others in a professional manner while attempting to achieve a common goal. Apart from my record as a customer service professional, I am a sociable person who has a natural ability to build relationships with all kinds of people. I also consider myself to be a personable professional whose strengths include cultural sensitivity. One of my strongest points is my self-motivation. Being a highly analytical thinker, I am able to quickly identify, scrutinize, improve, and streamline complex work processes which was the sole reason I was promoted to be a Quality Assurance Analyst to ensure that all customer care representatives provide excellent service experience and ensure complete customer satisfaction. Furthermore, I have good communication skills, good time management skills, I am attentive, focused, and have the ability to read customers. My enclosed resume will provide you with details of my background, experience, and what I have to offer. I perceive this employment opportunity as a significant advancement in my career, I believe that working with your establishment will provide a good environment to show off my full potential and utilize my skills and knowledge. Yours sincerely, Alero Vivian Okposio.

We provide management consulting to help organisations improve their performance and efficiency while multiplying their clientele. We analyse businesses and create solutions as we help companies meet their goals. We assist companies to initiate change, increase revenue, overcome challenges, identify problems, supplement existing staff, teach/train employees, provide expertise in a specific market, create a new business and grow.