Lead Specialist/ Customer Support

Devising the right strategy to generate leads for the business. Sorting out best Candidates for job roles available. Preparing job descriptions, advertising vacant positions, and managing the employment process. Liaising with the sales and accounts receivable teams to resolve outstanding queries. Motivating and assisting internal sales team on how to achieve business sales targets. Deal with customer enquiries and grievances that require escalation. Plan and contribute to process improvement initiatives and development programs.