Johann
Customer Experience And Operations
Johann
From:
South Africa
Member since:
September 21, 2021
Last seen:
2 yearsService Rates
| Hourly: | $29 | Daily: | $232 |
| Monthly: | $4,500 | Contract: | Available |
Skills
Overview
Customer Experience And Operations
I have ample experience within the operation and customer care and have build teams to service a customer base of more than 20 000 customers. I have a key understanding of Quality assurance, implementing KPIs, and building a team that is highly motivated to reach business goals. I also build reports that will help the exco team understand what is happening in their business and how the company can improve customer experience and culture throughout the organization.
Education / Certificates
In Progress | Regent Business School
2020 | 2021
Business management
Employment History
Head Of Customer Care | South African Digital Villages
July, 2020 - Till Date
Business manangement
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