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Exchange Online/ Dynamics 365 F&O
• Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. • Provide customer-facing product engineering support for Office365 • Provide real-time client support for faster resolution of cases • Assist customers with migrating of Exchange from on-premises to O365 applications to the cloud. • Deliver technical process timely documentation of customer support scenarios • Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives. • A focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program. • Solid understanding of client/server, networking, and Internet technologies fundamentals.
0356 technical support engineer
I have two years of experience within the office 365 environment. I have provided remote support to Microsoft customers located in North American and Asia majorly in: • Exchange online deployment and management. • Full and minimal Exchange hybrid deployment between on-premises exchange server(Exch 2010, 2013 & 2016 ) and Office 365 exchange online. • IMAP, Remote-move, and cutover migration of mailboxes. • Troubleshooting and resolving several migration errors. • Using PowerShell to manage office 365 resources. • ADFS implementation • Understanding when an escalation is needed while troubleshooting an issue. • Setting up all DNS records required to be able to successfully access office 365 resources (Exchange, Teams, Azure Active directory, and Mobile device management)) • Using Azure portal to manage certain aspects of office 365 resources. • Azure Active Directory synchronization and identity conflict resolution. • SharePoint online deployment and resolving several SharePoint Online and OneDrive • issues ranging from permission, items in list exceeding list view threshold, external access to a SharePoint site, SharePoint online document library not accessible using explorer, Sync issues with OneDrive, and many more. • Microsoft team’s deployment, resolving several issues ranging from Setting up coexistence mode between Skype for business and Microsoft teams, Team's client freezing(for end-user), Notifications not being received(for end-users), Webcam won’t work on call(for end-users) and many more. • Managing Office Web Apps, Power Apps, MS Forms, and project. I am currently working as a freelancer providing support within the office 365 environment which includes the above roles. I will be grateful if due consideration can be given to me to prove myself as O365 Administrator / Tech support in your establishment. less less
Technical Support Engineer
I’m an experienced Technical Support Engineer and a reliable IT Support Specialist with years of providing support for computers hardware, software/ IT security field. I provide good customer service which is because customer satisfaction is the key to success. I support Exchange Online - Office 365 Administration - Administering Exchange Online. - Managing and migrating mailboxes to M365 -Azure AD, MFA, Conditional Access. - Hybrid Configuration Wizard MFA PowerShell. - ADConnect - PowerShell. Let me be of help!
Technical support Engineer
Technical support engineer * Implement directory synchronization with directory * Plan security and compliance roles for Microsoft 365. * plan for Windows as a Service (WaaS) Enterprise solution * Implement access for external users of Microsoft 365 * plan the appropriate Windows 10 Enterprise deployment * Configure MFA for apps or users and report MFA utilization services, federation services, and Azure endpoints * Manage Access and Authentication. * Plan identity synchronization by using Azure AD * Manage Azure AD identities and Plan Azure AD identities. method and analyze upgrade readiness for Windows 10. Configure Azure AD application proxy. requirements. * Plan for Office 365 workload deployment, Identify hybrid workloads and Create B2B accounts Plan Office 365 Workloads and Applications. * Plan for Office online. * Plan for Office 365 Pro plus apps updates. * Configure application registration in Azure AD and * Manage Microsoft 365 subscription and tenant health. * Setup Microsoft 365 tenancy and subscription. * Plan Office 365 Pro plus deployment * Configure and review reports, including BI, OMS, and * Implement Microsoft 365 security and threat Microsoft 365 reporting. Manage User Identity and Roles. * Plan for Office 365 Pro plus connectivity. management * Manage domains and configure additional domains Design and Implement Microsoft 365 Services for * Perform bulk user management. * Manage role allocations by using Azure AD. * Implement Multi-Factor Authentication (MFA) * Implement Mobile Device Management (MDM). * Manage Microsoft 365 governance and compliance * Manage authentication and Design authentication method. Connect. * Implement Azure Information Protection (AIP)
Office 365 Administrator
An Expert at Office 365 applications using the skills and experience acquired through educational and consistent practical trainings in bringing about an increase in the IT productivity of an organization, while creating and discovering exceptional ways of optimizing efficiency and productivity towards corporate advancement within and beyond designated areas of duties using IT.
Management consulting and Auditing
We provide management consulting to help organisations improve their performance and efficiency while multiplying their clientele. We analyse businesses and create solutions as we help companies meet their goals. We assist companies to initiate change, increase revenue, overcome challenges, identify problems, supplement existing staff, teach/train employees, provide expertise in a specific market, create a new business and grow.
Microsoft Office 365 Administrator
Expert in Microsoft office 365 Technology (Exchange Online, SharePoint Online, Microsoft Teams, One Drive for business, Outlook and Office Business Application). Also Azure Management, Users Identity Management, Windows server, and Azure AD. Vast knowledge of Exchange Online Powershelll, SharePoint Shell, Teams & SFB shell, Azure PowerShell Module. Deep Knowledge of Data lost prevention (DLP).
I am an administrative officer with over 4 years’ experience, I earned a Bachelor’s of Science degree (Hons) in Social Work from the University of Calabar in Nigeria.l double as the Executive Assistant to the Chairman and the Web Content Development Manager of the Cross River State Independent Electoral Commission (CROSIEC), a position I used and helped in the development of the first ever owned website and social media platforms of the Commission. I have a high proficiency in ICT, research and geospatial mappings, also I am practice teacher with the aim of supporting persons with palliative care and personalization. Previously, I have worked with many community-based associations and Non-governmental organizations to advance health education and promote adolescent reproductive health awareness and promote Child Rights through the report of abuses to relevant State authorities for action. I have an extensive knowledge in acute rehabilitation unit, psychiatric, dementia as well as geriatric patients. Additionally, I possess excellent communication skills, which help me to effectively interact with patients, families, physicians and other team members. Through these experiences, I developed a strong project coordination and implementation skills. I enjoys focusing on the topics of research, equality, technology, maternal and child health, and have a strong passion for youth empowerment and involvement in technology.
System Administrator @ Asarco - Amarillo Copper Refinery from May 2019 - Present. Site Administrator for TEKSystems @ Asarco - Amarillo Copper Refinery from August 2017 - May 2019. Special Applications Programmer @ Rusty's Weigh Scales & Service from Jan 2017 - Aug 2017. Project Manager @ Responsive Services International from May 2015 - August 2016.
I am a Forex trader and have been trading for 7 years now. I have developed 3 profitable trading strategies two of which being a short term and a long-term strategy for the stock market, and one for the foreign exchange market focusing on timing market volatility, value analysis, and risk management, I am proficient in researching, or implementing quantitative models for equities, futures, and FX using computer technology and data. .I am here to help you develop your strategy and consult you with anything trading or digital marketing related
Office 365 Admin
Website Designer, App Developer
IT Service Project Manager
Experienced Project Manager with vast IT experience. Skills include computer engineering, analytical thinking, and creative problem-solving. Ability to apply customer service concepts to IT to improve the user experience for clients, employees, and administration. Seasoned digital marketing specialist with experience building and implementing strategies focused on content-driven SEO, email marketing, and Adwords largely for small to medium sized ecommerce sites. Had led small to medium teams to achieve sales and traffic increases of up to 68% within 9 months.