Call Centre Quality Assurance Manager
I have 8 years experience in customer service, business development , learning and development. I currently work as a Quality Asaurance Manager at Bfree where I manage the Quality Assurance team and ensure that client's service standards are met. I am also responsible for determining, negotiating and agreeing on quality procedures, standards and specifications.
Education / Certificates
Bsc Ed Accointing Education | University Of Benin
2007 | 2011
Quality Assurance Manager | Bfree
November, 2020 - Till Date