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ayoknny

Sales, and manager at a betting shop

ayoknny

OGUNMUYIDE AYOOLA OLUWASEUN Block 7, Flat 22, Rabiatu Thompson Crescent Shitta, Surulere, Lagos Tel: 08065677268 Email:[email protected] CAREER HISTORY To be effective and efficient in a dynamic and to produce effective result in an oriented organization which offers opportunity for growth and recognized individual contribution to the corporation objective. Bet24hr Gaming Company Limited Position: SALES/CS 2020 – 2021 - Inbound chat and outbound chat on whatsapp. - Work with the customer service manager to ensure proper customer Service is being delivered. - Engaging potential prospects on the field/street, promoting company brand to them by getting them to register to our platform. - Following up on registered punters about what they stand to benefits, if they place bet and deposit on the platform. Alphagram west Africa limited (Luckybet) 2018 – 2020 Position: SHOP MANAGER - Controlling costs and meeting profit targets - Marketing the shop to potential customers and telling them about current promotion - Handling any customer complaints Sending daily report via Email. Searimner Limited (bet Bonanza) 2016 – 2018 Position: Assistant Shop Manager 148, Bode Thomas Surulere, Lagos Nigeria - Depositing daily transaction in the bank Make sure that all cashier systems & booking systems & display TV’s and other equipment are function well . - Ensuring the shop is secure and meets industry regulations. - Being alert to any potential fraud, underage gambling or other illegal activity and taking action to prevent it . COMPETENCIES - Creative Thinking - Service orientation - Emotional intelligence - Product sales - Excellent decision making - Complaint resolution and service delivery - Interpersonal skills demonstrated by the ability to develop strong working relationship with colleagues and company clients. EDUCATION - Federal College of Fisheries and Marine Technology. 2014 – 2016 Victoria Island Lagos. - Oke-Odo High School Ebute-Metta Lagos 2000 – 2005 - St. Jude Angelical Primary School 1995 – 2000 CERTIFICATE - Marine Engineering Assistant - Senior Secondary Certificate - First school Leaving Certificate Examination LANGUAGE English and Yoruba
Nigeria
$3/hr
naturaleuny

Customer Experience Officer

naturaleuny

As a highly skilled and versatile personnel, I read your posting with interest. My experience aligns well with the qualifications you are seeking at your organization and I am certain I would make valuable contributions to your organization. I am adept in administrative and financial oversight, team building, and revenue generation. Moreover, while my on-the job experience has afforded me a well-rounded skill set, including first-rate analytical and problem solving abilities, I am proficient at meeting or exceeding benchmarks and delivering exceptional results. As a seasoned Project Support Personnel, I understand the importance of optimizing business processes without sacrificing personal connections with employees. I thrive on meeting project deadline and was commended by senior leadership for my ability to ensure adherence to established organizational processes while maintaining a positive and motivating corporate culture. I am energetic, highly motivated and I possess the organizational skills to help keep the department running on a tight schedule. I have the ability to adapt with each project and to make changes where needed to ensure different projects receives the attention it needs to be a success. Highlights of my achievements include: Implemented streamlined administrative procedures and processes. Accurately completed assignments and general duties which increased overall efficiency by 40%. Resolved customers’ complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly. Earned reputation for consistency and timely delivery of work under minimal supervision. I am extremely enthusiastic about your organization focus on modernization and would welcome the opportunity to contribute to your ongoing success.
alero25

Customer service experience

alero25

I am experienced in customer relationship management, where I was able to adapt and manage multiple priorities at the same time, all of these make me believe that I would be a strong candidate for the role. As a driven individual who wants to progress, I feel your company is a natural place for a hard-working team player like myself who is fully accountable and resilient. With my present employer, where I have worked for the last four (4) years, I am renowned for being able to motivate, mobilize, and coach my fellow colleagues to meet high-performance standards. I can easily work with others in a professional manner while attempting to achieve a common goal. Apart from my record as a customer service professional, I am a sociable person who has a natural ability to build relationships with all kinds of people. I also consider myself to be a personable professional whose strengths include cultural sensitivity. One of my strongest points is my self-motivation. Being a highly analytical thinker, I am able to quickly identify, scrutinize, improve, and streamline complex work processes which was the sole reason I was promoted to be a Quality Assurance Analyst to ensure that all customer care representatives provide excellent service experience and ensure complete customer satisfaction. Furthermore, I have good communication skills, good time management skills, I am attentive, focused, and have the ability to read customers. My enclosed resume will provide you with details of my background, experience, and what I have to offer. I perceive this employment opportunity as a significant advancement in my career, I believe that working with your establishment will provide a good environment to show off my full potential and utilize my skills and knowledge. Yours sincerely, Alero Vivian Okposio.
Nigeria
$10/hr

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