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ericmcelroy
Ericmcelroy

System Administrator

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System Administrator

System Administrator @ Asarco - Amarillo Copper Refinery from May 2019 - Present. Site Administrator for TEKSystems @ Asarco - Amarillo Copper Refinery from August 2017 - May 2019. Special Applications Programmer @ Rusty's Weigh Scales & Service from Jan 2017 - Aug 2017. Project Manager @ Responsive Services International from May 2015 - August 2016.

Education / Certificates

Bachelor | Western Governor's University

2019 | 2020

Cloud System Administration - currently attending.


Associate | South Plains College

2013 | 2015

Computer Science

Employment History

Special Applications Programmer | Rusty's Weigh Scales & Service

January, 2017 - August, 2017

Write custom programs in a variety of computer languages, such as Visual Basic, C#, C++ and HTML. Incorporate programs with SQL to pull data from databases. Initial setup and troubleshooting of network and program setup on support calls. Troubleshoot and offer technical support on all scales and scale programs. Build scales, scale housing, computer housings, and wiring controllers.


Site Administrator | Teksystems

August, 2017 - May, 2019

Administer user accounts through Active Directory applications. Administer blocks of malicious email and hosts through Microsoft Exchange. Monitor internet traffic through Scrutinizer. Monitor Servers running on the network through VMware VSphere. Configure users to have access to Wi-Fi through the Cisco Wireless Lan Controller. Assist Process Engineers in writing and revising SQL Queries. Manage Kronos time clocks through Kronos Workforce Central. Remotely assist users through ConnectWise Control and RDPSoft Remote Desktop Commander. Maintain daily performance of computer systems. Resolve/troubleshoot technical problems with Local Area Networks (LAN). Install computer peripherals for users. Gain feedback from customers about computer usage. Create reports to determine malfunctions that continue to occur. Maintain cleanliness and organization of stock room. Locates and remove expired and/or defective merchandise from the plant. Use computerized inventory software (Snipe-IT) to record, track, and maintain all inventory related data. Process procurement requests through SAP and SRM. Maintain ServiceNow ticketing system, including creating new tickets, updating current tickets, and closing completed tickets. Write How-To procedures and train computer users. Manage tape backups through BackupExec.


System Administrator | Asarco, Llc

May, 2019 - Till Date

Configure and install Cisco hardware. Configure ESXi hosts. Configure user access to Wi-Fi through Cisco Wireless LAN Controller. Monitor systems running through VMware VSphere and Solarwinds. Mitigate potential security threats with Darktrace AI. Ensure security and efficiency of IT infrastructure. Collaborate with Network Engineers to maintain, upgrade and manage software, hardware and networks. Advanced troubleshooting of technical problems with Local Area Networks (LAN). Use computerized inventory software (Snipe-IT) to record, track, and maintain all inventory related data. Process procurement requests through SAP and SRM

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