Customer Service Experience

I am experienced in customer relationship management, where I was able to adapt and manage multiple priorities at the same time, all of these make me believe that I would be a strong candidate for the role. As a driven individual who wants to progress, I feel your company is a natural place for a hard-working team player like myself who is fully accountable and resilient. With my present employer, where I have worked for the last four (4) years, I am renowned for being able to motivate, mobilize, and coach my fellow colleagues to meet high-performance standards. I can easily work with others in a professional manner while attempting to achieve a common goal. Apart from my record as a customer service professional, I am a sociable person who has a natural ability to build relationships with all kinds of people. I also consider myself to be a personable professional whose strengths include cultural sensitivity. One of my strongest points is my self-motivation. Being a highly analytical thinker, I am able to quickly identify, scrutinize, improve, and streamline complex work processes which was the sole reason I was promoted to be a Quality Assurance Analyst to ensure that all customer care representatives provide excellent service experience and ensure complete customer satisfaction. Furthermore, I have good communication skills, good time management skills, I am attentive, focused, and have the ability to read customers. My enclosed resume will provide you with details of my background, experience, and what I have to offer. I perceive this employment opportunity as a significant advancement in my career, I believe that working with your establishment will provide a good environment to show off my full potential and utilize my skills and knowledge. Yours sincerely, Alero Vivian Okposio.